....."A burgeoning Serial Entrepreneur, Mother,
Philanthropist, Humanitarian and Coach."
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MISSION
As an individual who is constantly learning new things, searching for ways to improve my quality of life and grow into a more wholesome being , I am have being able to build a high level of resourcefulness, resilience and resistance. I am committed to helping others as I move forward. My mission is to empower individuals and teams to reach their full potential by attaining Self Mastery through understanding Self Temperaments, the role it plays in interactions with others and how it can impact achievement of Goals.
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AREAS OF PROFESSIONAL EXCELLENCE
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Customer Care & Relationship Building:
Superior ability to connect with clients, providing tailored solutions and memorable experiences.
Digital Marketing & Social Media:
Proficient in online community management, SEO, Website Design, and Social Media Marketing across platforms.
Project Management & Budgeting:
Led substantial projects, including mobilizing international volunteers and managing large budgets.
Remote Team Management & Live Training:
Skilled in guiding and inspiring remote teams and conducting motivational and educational sessions.
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CAREER HIGHLIGHTS
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Impactful Community Outreach:
Collaborated with the Ministry of Health, Corporate Partners, and International Volunteers to execute community non-profit dental clinics, servicing over 1000 patients in two weeks.
Technology Advancement:
Spearheaded technological advancements leading to great efficiency and cost reductions, growing the company from 1 branch to 6 within 2 years.
Exceptional Leadership:
Recruited, hired, trained, and evaluated teams, doubling revenue while receiving exceptional customer score ratings.
Innovation & Creative Solutions:
Designed and implemented Workflow Systems to minimize wastage and mitigate theft, almost eliminating both.
PROFESSIONAL EXPERIENCE
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Public Relations Manager - Sandals Resorts International, St. Lucia: Orchestrated VIP Experiences, International Marketing Activities, Radio Remotes, and more to uphold and promote the company’s reputation.
Operations Manager - Reflections: Led a dynamic team, resolved customer complaints, and maintained strict security measures for high-end merchandise.
Assistant Store Manager - Colombian Emeralds International, St. Lucia: Managed sales associates and ensured top regional performance.
Various roles including: Administrative Manager, Customer Service Agent, and Teller. Demonstrated versatility and commitment to customer satisfaction.
NON-PROFIT INVOLVEMENT
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Fundraising & Community Engagement: Coordinated fundraising activities, engaged government officials, corporate communities, and NGOs. Supported child literacy and environmental awareness programs.
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EDUCATION
Project Management Professional (PMP), Digital Marketing Certifications - (Postgraduate Diploma), Certificates in Small Business Management, Web Design and Digital Media Arts.
OTHER ACCOMPLISHMENTS
Vacation Rental Management: Owned/managed a 5-star vacation rental home for global travelers.
Educational App Development: Created an Educational App for Middle School student, designed to improve learning and enhance Learning Retention.
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